Restarting the Vacuum-mop
If the vacuum-mop stops responding or cannot be turned off, press and hold down the button for 10 seconds to forcefully turn it off. Then press and hold the button for 3 seconds to turn the vacuum-mop on.
Restoring Factory Settings
If the vacuum-mop does not function properly after being restarted, use a pin to press the reset button until you hear a voice saying “Restoring factory settings”. This will reset the vacuum-mop to its original factory settings.
Resetting Consumables
Open Mi Home/Xiaomi Home app, select Mi Robot Vacuum-Mop 2 and then tap ” ” to open the setting in the top right corner. Select Consumables and choose the accessory you want to reset, then follow the instructions in the app to complete the resetting.
Read more: https://manuals.plus/xiaomi/stytj03zhm-mi-robot-vacuum-mop-2-vacuum-cleaner-manual#ixzz7h1A5dDq3